Etch e-sign

Edit a signer in an Etch packet

Sometimes a signer will request to update their information, such as changing an email address, or you learn that someone else needs to sign on their behalf after a packet has already been sent. In these cases, you can use the edit signer feature to update the signer without having to resend the entire packet.

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Etch e-sign

Note that you cannot edit a signer AFTER they have signed. In this case you would need to void and resend the packet.

To edit signer:

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Locate the signer you want to update and click “edit”.

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Edit the signer’s information.

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If all previous signers have already signed and a signature request has already been emailed to the signer before their information was changed, you’ll need to resend the signature request.

Click “Resend Signature Email”.

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