How To: Unlock a Submission

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How to unlock a submission.

Summary

How to unlock a submission from the Workflow Dashboard renabling updates to the submission data.

Instructions on how to navigate to the Workflow Dashboard →

Find the Submission

  1. Find the submission on the Workflow Dashboard.

WorkFlow Dashboard Submissions

  1. Click on the submission title and you will be redirected to a page with a preview of some of the submission data. Fields with sensitive information (such as a credit card or social security number) will be masked.

Individual Submission View

Lock the Submission

  1. Notice the "Locked" grey faded button at the bottom of the screen. If you hover over it with your mouse, you should see the locked icon color toggle to black.

Locked Button

  1. Click the locked button and accept the browser alert with the prompt "Are you sure you want to unlock the submission?"

How To: Change the Display Title for Workflow Submissions →
How To: Change the Title of a Workflow →
How To: Download Files as a CSV for a Submission →
How To: Download Files for a Submission →
How To: Filter Submissions →
How To: Lock a Submission →
How To: Set a Pin Code on a Submission →
How To: Test a Workflow →

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